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Case Study

EV SPECIALIST
Disabato's

We transformed the digital presence of an electric vehicle specialist by developing a complete platform with appointment booking system, admin panel, and secure payment gateways.

Project Overview

Disabato's, an electric vehicle specialist with over 20 years of experience, hired us to develop a complete digital presence that would reflect their expertise and facilitate the sale of specialized services and products online. Our challenge was to create a platform that combined a service catalog, online store, and appointment system, all with an intuitive interface for both customers and administrators.

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Inquiries Handled
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Active Suppliers

Challenge & Solution

Key project requirements in 33 days:

  • Specific inquiry system for Tesla parts
  • Appointment booking with multiple service selection
  • Payment integration for scheduled maintenance
  • Admin panel for appointment and parts management
  • Real-time updates of parts availability
  • Tesla news section with automatic updates

The main challenge was to develop a modular system that integrated specialized technical inquiries with secure commercial transactions while maintaining an intuitive user experience for end customers and administrators.

Our technical approach was based on:

Agile Development

5-day sprints with functional deliverables and continuous client reviews.

Modular Architecture

Independent modules for: Tesla inquiries, generic EV bookings, payment system, and admin panel.

Adaptive Design

Responsive interface that prioritizes complex technical forms on desktop and simple flows on mobile.

Key Integrations

Tesla APIs for technical information, Stripe for payments.

We prioritized security in handling vehicle data and scalability for future integrations with other EV manufacturers.

Technical implementation highlights:

  • Parts Request

    Simple form where customers describe what they need

  • Service Selection

    Basic list of common maintenance services with options to choose

  • Appointment System

    Practical calendar for booking service day and time

  • Control Panel

    Simple interface for managing bookings and requests

  • Smart Appointment System

    Dynamic calendar with capacity limit

  • Administration Panel

    Centralized management of: Tesla inventory, booked appointments, vehicle history, and transactions

Operational Impact

  • 12+ appointments booked in first month
  • 65% reduction in management time
  • 92% accuracy in Tesla inventory

Technical Metrics

  • 500ms average response time
  • PCI DSS certification for payments

The solution allowed Disabato's to efficiently manage specialized technical inquiries and service bookings while maintaining clear communication with their customers through automated updates and real-time tracking.

Main Features

We developed a set of functionalities specifically designed to meet the needs of the business and its customers.

Intelligent Catalog

Filtering system by make, model, and year of electric vehicles, with personalized recommendations based on browsing history and previous purchases.

Appointment Management

Interactive calendar with real-time availability verification, automatic reminders, and internal resource management to optimize service.

Multi-Payment Gateways

Integration with multiple payment methods and specific financing options for high-value purchases, with secure transaction processing.

Administrative Panel

Complete interface for inventory management, orders, appointments, and generation of detailed reports with visualizations for trend analysis.

API Integrations

Connections with parts suppliers, vehicle manufacturers, and tracking systems to maintain updated inventory and competitive pricing.

Advanced Analytics

Data analysis system to monitor performance, user behavior, and improvement opportunities, with periodic automated reports.

The platform developed by Kilimik Studio has completely transformed our operation. Not only have we significantly increased our bookings, but we've also improved our customer experience and optimized our internal processes.

Mauro Di sabato
Founder, Disabato's EV Specialist

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